DepilConcept has adopted an enhanced Privacy Policy in compliance with the provisions of Law no. 26/2016, of 22/08 and in compliance with REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT and of the COUNCIL, of 27 April 2016, reflecting the fundamental principles of data protection in this PRIVACY POLICY.

DepilConcept is concerned about the confidentiality and security of your personal data and the information collected or analysed through the digital platforms it uses to communicate, namely through the website when the user interacts by this means.
Your personal data will be processed by DepilConcept, Lda, legal person number 508311268, with registered office at R. Tomás Ribeiro 71 – 3º piso, 1050-227 Lisboa, hereinafter “DepilConcept” or “we”, and this data will be used solely and exclusively by DepilConcept, Lda. and its related and group companies, under the terms of Article 482 et seq. of the Commercial Companies Code, as well as the independent companies that are part of the franchise network, and shall not be transferred to third parties or used for purposes other than those mentioned in point 1) of this Privacy Policy.

DepilConcept is responsible for the processing of personal data within the meaning of the General Data Protection Regulation, and through the following web domains:

https://www.depilconcept.pt/
https://www.depilconcept.com/
http://franchising.depilconcept.pt/
http://oferta.depilconcept.pt/
http://parcerias.depilconcept.pt/

For questions related to the processing of your personal data, please contact us through the following means:
Telephone: 21 314 9141
Address: R. Tomás Ribeiro 71 – 3º, 1050-227 Lisboa
E-mail: dpo@grupoconcept.com

IMPORTANT NOTICE:
As a user of this website, if you do not accept the terms and conditions of this Privacy Policy, you should not access, browse or register for the forms provided by DepilConcept or the offers made available through this medium. If you choose not to provide certain information necessary to take advantage of the various products or services offered on the DepilConcept website, you may not be able to establish a user account or obtain those products or services.

This Privacy Policy is organised as follows:
1. Data processing – What user data is collected and for what purpose?
2. Data Processing – How is your data processed?
3. Data Sharing – How is your data shared?
4. Cookies and Tracking Technologies on DepilConcept websites
5. Data Storage, Security and Retention Period
6. User Rights (Data Subject)
7. Updates to the Privacy Policy
8. Contact Information (Data Controller)

1. Data processing – What user data is collected and for what purpose?
DepilConcept will process customers’ personal data for the purposes described below and collects personal data directly from the customer when (Personal Data Subject):
1. Registers on an offer/promotion form
Personal Data Collected – Name, E-mail and/or Telephone;
2. Makes a contact/information request
Personal Data Collected – Name, E-mail and/or Telephone;
3. Registers on a DepilConcept Franchise information form
Personal Data Collected: Name, E-mail and/or Telephone Number;
4. Sign up to receive marketing communications (newsletters)
Personal Data Collected: E-mail;
5. Makes a spontaneous job application via our website
Personal Data Collected: Name, Telephone, Email and CV;
6. Purchases products
Personal Data Collected: Name, Telephone, Email, billing and delivery address, VAT number, date of birth.

The clinic collects personal data when the user (Data Subject):
1. Goes to a clinic and asks for information
Personal Data Collected: Name, E-mail and/or Telephone, Address, Date of birth;
2. Purchases services or products from the clinic
Personal Data Collected: Name, E-mail and/or Telephone, Address, Date of birth
3. Registers for an offer on digital platforms managed by the clinic
Personal Data Collected Personal Data Collected: Name, E-mail and/or Telephone Number
4. Provides personal data in an external action performed by the clinic for the purposes of a promotion, competition, event, survey or partnership with another company where the data subject receives an offer or more information
Personal Data Collected: Name, E-mail and/or Telephone Number
5. In the context of recruitment and training of employees
Personal Data Collected: Name, E-mail, Telephone, Address, CV, Identification Document, VAT Number, Nationality and Place of Birth.

DepilConcept may process your personal data to better understand your needs, how we provide our services to you and how we can improve our products and services. We may use your personal information to contact you to, for example, personalise information about the products or services we offer, or to respond to your comments or requests for information, to carry out recruitment and to provide you with any assistance you may need when you contract with us or with any of our franchisees.
By authorising DepilConcept’s Privacy Policy, you confirm that you are over 16 years of age. For DepilConcept services to be carried out by individuals under the age of 18, a consent form must be completed and signed by the legal representative.
For legal reasons, DepilConcept can and must provide all information requested by the competent authorities in accordance with Portuguese law, in the event of a court order.


2. Data Processing – How is your data processed?

“Personal data” means information related to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
DepilConcept processes your personal data in accordance with the principles set out in Article 5(1) of the GDPR. Your personal data will be processed electronically by DepilConcept, Lda, legal person number 508311268, with registered office at Steet Tomás Ribeiro 71 – 3rd floor, 1050-227 Lisbon, hereinafter “DepilConcept” or “we”, and this data will be used solely and exclusively by DepilConcept, Lda. and its related and group companies, under the terms of Article 482 et seq. of the Portuguese Companies Code, as well as by the independent companies that make up its franchise network, and will not be transferred to third parties, or transferred outside the European area, or used for other purposes than the management, history and statistics of purchases and treatments carried out by the client within the DepilConcept network, without prejudice to the use of subcontractors or service providers, provided that compliance with legal obligations regarding the protection of personal data is guaranteed.
DepilConcept does not automatically record users’ personal data on its websites.
Mere visits to DepilConcept websites, specifically to analyse the use of the websites by users, will be used via the Google Analytics platform with personal data anonymisation settings.


3. Data Sharing – How is your data shared?

Your personal information may be disclosed:
– Within DepilConcept’s affiliated companies and within its network of Franchisees
As a user, if you register on the websites to take advantage of an offer provided by a DepilConcept franchisee, the data collected will be passed on to the franchisee you select.
– DepilConcept’s third-party service providers
Your personal data may be processed by companies subcontracted by DepilConcept, in particular for hosting web pages, e-mail, answering user questions about the services, sending information about new services and products, special offers. Only the personal data necessary for the provision of the service in question, as indicated in point 2), is provided to these companies.

Social Networking “Widgets”
Our websites may include Social Media features such as the “Like” button, the Share button and “Widgets” from the Facebook, Instagram, Youtube and LinkedIn networks or any interactive mini-programmes that may be run on our website. These features may collect your IP address, the page you are visiting on our site and may set a cookie to enable the features to function correctly. Social Media features and widgets are hosted by third parties or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the companies that provide them.
Your data will be processed within the European Union.


4. Cookies and Tracking Technologies on DepilConcept websites

DepilConcept indirectly collects usage information about your visit to DepilConcept websites in order to optimise your personal experience of using the websites. Some data is stored in cookie format, such as information relating to the user’s browsing choices. Any user is, however, free to deactivate this capability through their browser’s privacy settings, without being able to stop using the websites to their full potential.


5. Data storage, Security and Retention Period

Protection of your personal data:
Personal information provided in connection with the use of the websites is protected through appropriate technological means.
The data collected on forms resides on servers with appropriate protection and security measures.
DepilConcept endeavours to protect Personal Information submitted through the forms, both during transmission and after receipt.
The data collected through the registration forms or other means of collection mentioned above is kept in our databases for a period of 10 years, or until the data subject objects, subject to certain internally defined exceptions.
If you have any questions about the security measures on our websites, data retention periods, or other matters relating to our Privacy Policy, send us an e-mail to: dpo@grupoconcept.com


6. User Rights (Data Subject)

The holder of personal data (website user, our client, employee or other) is guaranteed the right to access, rectify, amend or delete it. You can ask us at any time:
• Access to the information we hold about you;
• That personal data concerning you is not processed, or that processing is restricted, except in the case of reasons of legitimate interest why such processing should be maintained, such as the exercise of the right of defence in any judicial or extrajudicial action, as well as the maintenance of guarantees for this purpose;
• The rectification of information if it is incorrect or incomplete;
• The deletion of your personal data, in whole or in part, whenever you withdraw your consent and there is no legitimate interest or other legal basis for processing the data; the data is no longer necessary for the purposes for which it was collected; the data subject objects to the processing for certain purposes, such as automated purposes (in which case the deletion will be made, whenever possible, to the extent necessary to fulfil the obligation in question);
• If the processing depends on your consent or agreement and is carried out by automated means, you have the right to have the personal data previously provided sent to you in a structured, commonly used and computer-readable format.

Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity in order to ensure that personal data is only shared with its owner.
You should be aware that in certain cases (e.g. due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of the measures taken to this end within a maximum of one month from the time the request is made.
You also have the right to lodge a complaint with the National Data Protection Commission.


7. Updates to the Privacy Policy

This Privacy Policy may be reviewed and updated. When changes occur, an email will be sent to registered data subjects indicating that they should review the new terms, which will take effect immediately after publication on this page.

From time to time, DepilConcept will update this Privacy Policy. We ask that you
to periodically review this document to keep up to date.


8. Contact information (Data Controller)

If you have any questions regarding the processing of your personal data, please contact us using the following methods:
Telephone: 21 314 9141
Address: R. Tomás Ribeiro 71 – 3º, 1050-227 Lisboa
E-mail: dpo@grupoconcept.com